Well, the photo ID's of my friends were all rejected too! As to Amie's case, she was forced to took her photos many times because she was asked to show her little ears on screen! Dahil naka-hide ang shapes ng ears ni tita Amie... she put tissue behind her ears in order to let them appear on screen! hehehe! Paano ba i-explain yan! Sus ginoo day!
In short... if that would be the case... mas mabuting wag na lang ilagay sa requirements ang bring passport photos kundi let them require to take them inside the embassy lalo na kung may unexplained instruction na kailangan pa pala sila at higit sa lahat ... para di magastos ... according to most comments.